Intracoastal Transportation

Intracoastal Transportation Employee's Credo

Treat all customers as you would treat your best friend.
Expect surprises and treat them as opportunities for showing the customer our expertise.
We can do anything except say can't.
Always show up fit and ready.
Always be honest and ethical.
Everybody is Somebody's somebody. If you can't say something nice; say nothing. You never know who knows who.
Listen to customers and decipher their needs.
No question is too trivial, too obvious or too mundane to ask. The goal is always to diagnose the problem and to discover how our services can benefit the customer.
Give customers what they need.
Respect our customers and they will appreciate it.
Show our customers the value of the service that we provide.
Perform the job as the customer wishes and when he or she wants it done. Do a great job, do it on time, do it under budget.
Give our customers a little extra - more than they expect.
Thank each customer sincerely and often.
Ask to do it again.